Season 6 Episode 9: See the Person, Not Just the Problem: Kelly Daley’s Award-Winning Approach

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About This Episode

When Kelly Daley, Community Connection Practitioner at Upper Murray Family Care, stood to accept her Champion Award for case practice in the Asia Pacific region, she was not just celebrating professional achievement—she was honoring a deeply personal journey of healing and transformation. Working across three agencies to implement the Safe & Together Model framework with children and young people affected by violence, Kelly has pioneered practice that shifts focus from managing children’s behaviors to holding perpetrators as parents accountable for the trauma they’ve caused.

”It healed broken bits of me that I had no idea were broken,” Kelly shares about her own experience with the Safe & Together Model, revealing how recognizing her strength as a survivor now drives her passion for partnering with others. This personal connection infuses her work with authenticity and purpose as she helps both survivors and practitioners navigate complex family violence situations.

What makes Kelly’s approach revolutionary is her emphasis on documentation and collaborative practice. She demonstrates how properly documenting strengths, protective factors, and patterns of behavior transforms not just paperwork but actual outcomes for families. When child protection services can see a mother’s protective efforts clearly recorded, they’re more likely to hold perpetrators accountable rather than placing the burden on victims. This shift represents the Model’s principles in action: partnering with survivors while keeping perpetrators in view.

Kelly’s implementation work addresses practitioner fears head-on through toolbox sessions, phased learning approaches, and supportive supervision. She recognizes that many professionals haven’t been trained to engage with fathers at all—let alone those who use violence—creating a significant gap in family-centered services. By building practitioner confidence gradually, she ensures the model becomes embedded in everyday practice rather than dependent on her presence.

Whether you’re a practitioner seeking to improve your approach to family violence or a survivor looking for hope, Kelly’s journey illuminates what’s possible when we truly partner with survivors while keeping perpetrators in view. Join us for this powerful conversation about transforming systems from the inside out, one family at a time.

Upper Murray Family Care (UMFC) is a not-for-profit, authentically place-based community service organisation that operates across multiple jurisdictions and regulatory environments. UMFC provides support and capacity-building programs and services for children, young people, individuals, families, stakeholders, and communities throughout North East Victoria and southern NSW.

Additional Resources

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Season 6 Episode 8: The Prevention-Response Nexus: Keeping Children Safe While Breaking Cycles of Abuse