Terms of Use

Last Updated: April 24, 2025

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement between you and David Mandel & Associates, LLC, d/b/a Safe & Together Institute ("Safe & Together," "we," "us," or "our"). These Terms of Use govern your access to and use of:

Our websites (www.safeandtogetherinstitute.com and academy.safeandtogetherinstitute.com)
Our Virtual Academy
Our Perpetrator Pattern Mapping Tool ("PPMT")
Our E-Store
Any licensed-based resources offered by us (collectively, the "Services")

By using the Services or clicking to accept these Terms of Use, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you must not access or use the Services.

Age Requirement: You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you are at least 18 years old.

2. CHANGES TO TERMS

We may revise these Terms at any time at our sole discretion. All changes are effective immediately upon posting and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means you accept the changes. We encourage you to check this page periodically for any updates.

Changes to dispute resolution provisions will only apply to disputes that arise after the changes are posted.

3. ACCESSING THE SERVICES

3.1 Service Availability

We reserve the right to modify, suspend, or discontinue any part of the Services without prior notice. We will not be liable if all or any part of the Services is unavailable for any reason.

3.2 User Responsibilities

You are responsible for:

Making all necessary arrangements to access the Services
Ensuring all persons who access the Services through your connection or account comply with these Terms
Keeping your account information accurate, current, and complete
Maintaining the confidentiality of your account credentials
All activities that occur under your account

You agree to notify us immediately of any unauthorized access to your account or any other security breach. For best security, sign out from your account at the end of each session, especially when using a public or shared device.

We may disable your account at any time if, in our opinion, you have violated any provision of these Terms.

4. PERPETRATOR PATTERN MAPPING TOOL (PPMT)

The PPMT allows you to map a perpetrator's pattern using information from your cases. For each active case, you can:

Save your work
Edit your work
Print your work
Delete your data after case completion

4.1 Technical Requirements

The PPMT requires:

Browser cookies to be enabled
Signing out of the PPMT after use to ensure proper data saving

4.2 Data Storage and Access

All information entered in the PPMT fillable forms is saved locally on your browser through secure, encrypted cookies
Important: We do not have access to information you enter in the PPMT forms
We cannot restore any of your work in the PPMT if lost
You must follow the instructions provided in the PPMT to properly save your work

See our Privacy Policy for more information about PPMT data handling.

5. PAYMENT TERMS

5.1 Payment Methods

You may purchase items through our E-Store, register for courses in our Virtual Academy, or purchase Licenses offered by us. You agree to pay all fees specified at checkout plus applicable taxes or charges.

5.2 Licenses

We offer three License options:

Monthly
Annual
Forever Plan (perpetual)

Each License grants you a limited, non-transferable, non-exclusive, revocable right to access and use the resources during the applicable term solely for internal business operations. This license cannot be assigned or sublicensed.

5.3 License Types

Individual Accounts

Single-user licenses permit only the registered individual to use the account
Information entered is available only to that individual

Multi-User Accounts

The account administrator ("Admin") maintains control over user access
Admins are responsible for maintaining current contact and billing information
Admin controls may be transferred following our verification procedures if the current Admin is unresponsive

5.4 Cancellation and Renewal

You may cancel your License at any time
You will have access to licensed materials until the end of your current term
Monthly and annual Licenses automatically renew unless canceled before the renewal date
Once purchased, no refunds (including pro-rated refunds) will be issued

5.5 License Transferability

Individual Licenses may not be transferred to another user
Multi-User License access may be reassigned by an Admin to new individuals replacing former users (e.g., employee transitions)

5.6 Forever Plan

The Forever Plan provides perpetual access to the specific version of the subscription service you purchased for a one-time fee. This includes:

Access to the purchased version without expiration
Maintenance and Updates (fixes and minor enhancements)
Does not include Upgrades (new versions with substantial features or functionality changes)
Terminates if the version is discontinued by us

5.7 Billing Authorization

You authorize us and our payment processors to charge your specified payment method for all purchases. You represent that you have legal right to use any payment method you provide.

We use third-party payment processors (e.g., Stripe) to collect and process payment information. You authorize:

Charges to your payment method
Holds on your payment method for unpaid charges
Continued attempts to charge until payment is complete

You agree to provide updated payment information upon request or when your previous information is no longer valid.

5.8 Billing Inquiries

If you believe you have been billed in error, please notify us within 60 days of the billing date. We will not issue refunds or credits after this period except where required by law.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Ownership

All content, features, and functionality on our Services are owned by Safe & Together, our licensors, or other providers and are protected by U.S. and international intellectual property laws.

6.2 Limited License

These Terms permit you to use the Services for your personal, non-commercial use only. You may:

Temporarily store cached copies for display enhancement
Print or download one copy of a reasonable number of pages for personal use
Download applications for personal use (subject to the applicable license agreement)
Use social media features as enabled

6.3 Restrictions

You may not:

Modify copies of materials from the Services
Use any images, video, audio, or graphics separately from accompanying text
Delete or alter any copyright, trademark, or other proprietary notices
Access or use any part of the Services for commercial purposes

No rights are transferred to you, and all rights not expressly granted are reserved by us.

7. TRADEMARKS

The SAFE & TOGETHER name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Safe & Together or its affiliates or licensors. You must not use these marks without our prior written permission.

8. PROHIBITED USES

8.1 General Prohibitions

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws or regulations
Send, upload, or use material that violates our Content Standards
Transmit unsolicited advertising or promotional materials
Impersonate any person or entity
Engage in conduct that restricts others' use or enjoyment of the Services

8.2 Technical Prohibitions

You agree not to:

Disable, overburden, or impair the Services
Use automated means to access the Services without our permission
Introduce malicious code or material
Attempt to gain unauthorized access to the Services or related systems
Attack the Services via denial-of-service attacks
Interfere with the proper working of the Services

9. USER CONTRIBUTIONS

9.1 Interactive Services

Portions of our Services may contain message boards, forums, comment sections, and other interactive features ("Interactive Services") that allow users to post content or materials ("User Contributions").

9.2 Public Nature of User Contributions

All User Contributions posted through the Interactive Services are public and visible to other users.

9.3 License Grant

By providing User Contributions, you grant us and our service providers the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose such materials according to your account settings.

9.4 User Representations

You represent and warrant that:

You own or control all rights to your User Contributions
You have the right to grant the license described above
Your User Contributions comply with these Terms
You are responsible for all User Contributions you submit

10. MONITORING AND ENFORCEMENT

10.1 Our Rights

We have the right to:

Remove or refuse to post any User Contribution
Take action regarding User Contributions that violate these Terms
Disclose your identity to third parties claiming that your content violates their rights
Take appropriate legal action for unauthorized use
Terminate or suspend your access for violations of these Terms

10.2 Cooperation with Authorities

We have the right to cooperate with law enforcement authorities or court orders requesting disclosure of user information.

YOU WAIVE AND HOLD HARMLESS SAFE & TOGETHER FROM ANY CLAIMS RESULTING FROM ACTIONS TAKEN DURING INVESTIGATIONS BY US OR LAW ENFORCEMENT.

We do not review all material before posting and assume no liability for content posted by users or third parties.

11. CONTENT STANDARDS

User Contributions must comply with all applicable laws and regulations and must not:

Contain defamatory, obscene, abusive, offensive, harassing, violent, hateful, inflammatory, or objectionable material
Promote sexually explicit material, violence, or discrimination
Infringe intellectual property rights
Violate legal rights of others
Deceive any person
Promote illegal activity
Cause annoyance, inconvenience, or alarm
Impersonate others
Involve unauthorized commercial activities
Falsely imply endorsement by us

12. COPYRIGHT INFRINGEMENT

12.1 DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our Services infringes your copyright, you may submit a DMCA notice to our designated agent.

12.2 DMCA Notice Requirements

Your notice must include:

Your physical or electronic signature
Identification of the copyrighted work alleged to be infringed
Identification of the allegedly infringing material
Your contact information
A statement of your good faith belief that the use is unauthorized
A statement of accuracy under penalty of perjury
A statement that you are authorized to act on behalf of the copyright owner

12.3 Designated Agent

Our designated copyright agent is:

Annie Dean
Safe & Together Institute
P.O. Box 745
Canton, CT 06019
anniedean@safeandtogetherinstitute.com

It is our policy to terminate user accounts of repeat infringers.

13. INFORMATION ACCURACY

13.1 General Information

The information on our Services is provided for general information purposes only. We do not warrant its accuracy, completeness, or usefulness. Any reliance on such information is at your own risk.

13.2 Third-Party Content

Our Services may include content from third parties that we do not control or endorse. We are not responsible for the accuracy of such content.

14. LINKS

14.1 Links to Our Website

You may link to our homepage provided you do so legally and without damaging our reputation. You must not suggest any association, approval, or endorsement on our part where none exists.

14.2 Links from Our Services

Our Services may contain links to third-party websites provided for your convenience. We have no control over these sites and accept no responsibility for them or any loss from their use.

15. DISCLAIMERS

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAFE & TOGETHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS. ANY MATERIAL DOWNLOADED FROM THE SERVICES IS DONE AT YOUR OWN RISK.

16. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SAFE & TOGETHER OR ITS DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF $50 OR THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE PRECEDING 12 MONTHS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES MUST BE BROUGHT WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES.

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Safe & Together and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms or use of the Services.

18. GOVERNING LAW AND DISPUTE RESOLUTION

18.1 Governing Law

These Terms and any disputes arising from them are governed by the laws of the State of Connecticut without regard to conflict of law principles.

18.2 Jurisdiction

Any legal action related to these Terms shall be brought exclusively in the federal courts of the United States or the courts of the State of Connecticut. You consent to the jurisdiction of these courts and waive any objection to venue.

18.3 Arbitration

At our discretion, we may require you to submit disputes to final and binding arbitration under the Rules of the American Arbitration Association applying Connecticut law.

18.4 Alternative Dispute Resolution (ADR)

Before filing any legal action, you agree to attempt to resolve the dispute through:

Informal negotiation - contact us at connect@safeandtogetherinstitute.com
Mediation - if informal negotiation fails, using a mutually agreed mediator in Connecticut
Arbitration - if mediation fails, as described in Section 18.3

The ADR process must be exhausted before filing legal action.

19. GENERAL PROVISIONS

19.1 Waiver

No waiver by Safe & Together of any term in these Terms shall be deemed a waiver of such term in other instances or of any other term.

19.2 Severability

If any provision of these Terms is held invalid or unenforceable, such provision will be struck and the remaining provisions will be enforced to the fullest extent possible.

19.3 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Safe & Together regarding the Services and supersede all prior agreements and understandings.

20. CONTACT INFORMATION

For questions about these Terms, please contact us at:

Safe & Together Institute
P.O. Box 745
Canton, CT 06019
(860) 555-4321
connect@safeandtogetherinstitute.com